Shipping policy
Shipping Policy
Last Updated: August 31, 2026
Thank you for choosing DetoxTeaBlend. This Shipping Policy explains how we process, dispatch, and deliver orders placed through detoxteablend.com.
1. Order Processing
Orders are normally processed within 1–4 business days after successful payment confirmation.
Processing times may be longer during promotional periods, public holidays, or periods of high order volume.
Orders are processed subject to product availability and successful payment verification.
Once your order has been dispatched, tracking information will be provided where available.
2. Shipping and Delivery
Delivery times depend on the destination country, shipping method, carrier, customs procedures, and local delivery services.
Any delivery timeframe displayed on our website is an estimated delivery time and is not a guaranteed delivery date.
Delivery may be delayed due to circumstances beyond our reasonable control, including:
- Customs inspections or clearance
- Carrier delays
- Severe weather
- Public holidays
- Strikes or transportation disruptions
- Import restrictions
- Incorrect or incomplete delivery information
- Other circumstances outside our control
3. Shipping Charges
Applicable shipping charges are displayed during the checkout process before payment is completed.
From time to time, DetoxTeaBlend may offer promotional shipping rates or free shipping subject to the conditions displayed on the website.
Shipping promotions may be changed or withdrawn at any time unless otherwise stated.
4. International Shipping
DetoxTeaBlend may ship orders internationally.
International shipments may be subject to customs clearance procedures, import restrictions, duties, taxes, VAT, brokerage fees, handling charges, or other fees imposed by the destination country.
Unless expressly stated otherwise during checkout, these charges are the responsibility of the customer.
DetoxTeaBlend does not control customs authorities and cannot guarantee that an international shipment will be cleared without additional requirements or charges.
5. Customs and Import Requirements
Customers are responsible for ensuring that the products they order can legally be imported into their destination country.
Import regulations, product restrictions, labeling requirements, documentation requirements, and customs procedures vary between countries.
Customs authorities or carriers may request additional information or documentation from the recipient.
Failure to provide requested information or documentation may result in a shipment being delayed, held, refused, or returned.
6. Incorrect or Incomplete Delivery Information
Customers are responsible for providing accurate and complete delivery information at checkout.
This may include:
- Full recipient name
- Street address
- Apartment or unit number
- City
- Postal code
- Country
- Telephone number
- Email address where required
DetoxTeaBlend is not responsible for delays, failed deliveries, additional shipping costs, or returned shipments caused by incorrect or incomplete information provided by the customer.
Additional shipping charges may apply if an order needs to be resent because of incorrect delivery information.
7. Tracking
Where available, tracking information will be sent to the email address associated with the order after dispatch.
Customers are responsible for monitoring tracking information and responding to delivery or customs requests when necessary.
Tracking information may take some time to update after an order has been handed to the carrier.
8. Delayed or Lost Shipments
If a shipment appears to be delayed, customers should first check the tracking information provided by the carrier.
Where appropriate, DetoxTeaBlend may contact the relevant carrier to investigate a delayed or missing shipment.
Carrier investigations may take time, and resolution depends on the carrier's procedures.
A shipment will not automatically be considered lost solely because the estimated delivery date has passed.
9. Refused, Unclaimed, or Undeliverable Shipments
A shipment may be considered refused, unclaimed, or undeliverable where the recipient:
- Refuses delivery
- Does not collect the parcel
- Fails to respond to carrier or customs requests
- Fails to provide required customs documentation
- Fails to pay applicable import duties or taxes
- Provides an incorrect or incomplete delivery address
- Does not complete required import procedures
Where legally permitted, any applicable return shipping, customs, carrier, or other costs may be deducted from a refund.
A returned or undeliverable shipment does not automatically constitute a cancellation.
10. Customs Delays and Import Restrictions
DetoxTeaBlend is not responsible for delays caused by customs authorities or for a destination country's decision to restrict, inspect, hold, or refuse a shipment.
Customers should check applicable import regulations before placing an international order.
11. Delivery Address Changes
Customers should carefully review their delivery information before completing checkout.
Once an order has entered processing or has been dispatched, changes to the delivery address may no longer be possible.
Any additional costs resulting from an approved address change may be the customer's responsibility.
12. Contact Us
For questions about shipping, delivery, tracking, customs, or your order, please contact:
DetoxTeaBlend
BAYNAL LIMITED
Suite 10427, 5 Brayford Square
London, E1 0SG
United Kingdom
Email: info@detoxteablend.com
Phone / WhatsApp: +44 7345 162183
Nothing in this Shipping Policy is intended to limit any mandatory rights available to consumers under applicable law.